Refund policy

Return & Refund Policy

At Home Decor Station, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

1. Eligibility for Returns

You may request a return within 7 days of receiving your order, provided that:

  • The item is unused
  • The item is in original condition
  • The original packaging is intact
  • Proof of purchase is provided

2. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items caused by customer misuse
  • Clearance or final sale items
  • Customized products

3. Return Process

To request a return, contact our support team with:

  • Your order number
  • Reason for return
  • Photos (if item is damaged or defective)

Our team will review your request and provide return instructions if approved.

4. Refund Approval

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5 to 10 business days.

5. Shipping Costs for Returns

Return shipping charges may be the responsibility of the customer unless the item was damaged or incorrect.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please report it within 24 hours of delivery so we can resolve the issue promptly.